Terms of Service

Trust-ED Table is a peer support community for parents and caregivers of children with eating disorders. By using our app or website, you agree to these terms. We've kept them as clear and straightforward as possible.

Trust-ED Table isa peer support community where parents can connect, share experiences, access curated resources, and check in on how they're doing.

Trust-ED Table is nota substitute for professional clinical care, therapy, medical treatment, or crisis intervention. The information and support shared in our community comes from other parents - not licensed professionals. Always consult your child's treatment team for medical decisions.

If you or your child are in crisis, please contact your healthcare provider, call 988 (Suicide & Crisis Lifeline), or go to your nearest emergency room.

Trust-ED Table is designed for adults (18+) who are parents or caregivers of children with eating disorders. We require age verification at first use. By using Trust-ED Table, you confirm that you are at least 18 years of age.

You are responsible for maintaining the security of your account and password. Trust-ED Table cannot and will not be liable for any loss or damage from your failure to maintain the security of your account.

You may use a display name of your choosing - it does not need to be your real name. However, you may not impersonate another person or create an account for the purpose of harassment or abuse.

Trust-ED Table is built on emotional safety. When participating in our community, you agree to:

• Treat other members with kindness and respect
• Keep shared experiences confidential - what's shared here stays here
• Avoid sharing specific weights, calorie counts, or detailed descriptions of disordered eating behaviors
• Never provide medical advice or recommend specific treatments as a substitute for professional care
• Report content that feels unsafe, harmful, or violates these guidelines
• Use block tools when you do not want to see or receive messages from another member
• Respect the privacy and anonymity of other members
• Avoid posting sensitive personal information — such as full names, phone numbers, home addresses, financial details, government IDs, or detailed medical records — in chats, check-ins, or community spaces

Examples of content that is not allowed include pro-eating-disorder messaging, harmful advice, shaming language, harassment, threats, hate speech, sexual content involving minors, content that promotes self-harm or suicide, doxxing, spam, evading a suspension or ban, and retaliation against someone for reporting or blocking.

You retain ownership of any content you post in Trusted Table. By posting content in community spaces, you grant Trust-ED Table a limited license to display that content within the app to other community members.

We will never use your personal stories, check-in data, or community posts for marketing, advertising, or any purpose outside of providing the Trust-ED Table service.

We actively moderate our community to maintain emotional safety. By using Trust-ED Table, you understand and agree that:

• Content you submit — including community posts, replies, direct messages, profile text, and free-text check-in responses — may be automatically screened by AI-assisted moderation systems before or shortly after it is published
• Our automated moderation uses third-party AI service providers to help detect harassment, threats, self-harm content, sexual content involving minors, pro-eating-disorder content, and other material that violates these terms or our community guidelines (see our Privacy Policy for details on what is shared)
• Community members can report content they find harmful or inappropriate
• Community members can block other members from profile, message, or report flows. We do not notify a member when you block them. Blocking hides that member's posts, replies, check-ins, and direct messages from your view where supported, and helps prevent direct messaging between you and that member.
• You can edit or delete your own community posts, replies, and direct messages where the app provides those controls
• Trust-ED Table staff and admins may review flagged or reported content to protect the community, even when automated moderation has already acted on it
• Moderation decisions, reports, block relationships, and enforcement events are logged internally for accountability, appeals, and safety tuning

AI-assisted moderation can make mistakes. We may review flagged content, restore content that was removed in error, and adjust enforcement actions based on additional context or admin review.

Enforcement actions

Depending on the severity, frequency, and nature of a violation, we may take one or more of the following enforcement actions:

• Show a soft prompt asking you to rethink or edit a message before it is posted
• Block a specific message or post from being published
• Remove content that has already been published
• Issue a warning to the account holder
• Temporarily mute, suspend, or restrict your ability to post, reply, or send direct messages. During a posting or messaging restriction, you may still be able to read content and access non-community features unless your account is fully suspended or banned.
• Suspend or permanently ban the account
• Refer the matter to admin review
• Where required by law (for example, content involving the sexual exploitation of minors), report the content and associated account information to the appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC)

There is no fixed number of reports that automatically decides an enforcement action. We consider severity, repeat behavior, prior moderation history, and risk to other members. Repeated violations or attempts to evade a restriction may lead to longer restrictions or a permanent ban. Permanent bans are intended to be final unless we determine on review that they were issued in error; creating replacement accounts to evade a ban is not allowed.

If your content is removed or your account is restricted and you believe it was a mistake, you may contact us at support@mytrustedtable.com to request review.

Trust-ED Table offers a free tier and optional premium subscription. Premium features include access to expert resources and additional content.

• Subscriptions are billed through the Apple App Store or Google Play Store
• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
• You can manage or cancel your subscription through your device's subscription settings
• Refunds are handled by Apple or Google according to their respective policies

The Trust-ED Table name, logo, design, and original content (including curated resources, app copy, and educational materials) are owned by Trust-ED Table. You may not reproduce, distribute, or create derivative works from our content without permission.

Trust-ED Table provides peer support and curated resources on an “as is” basis. We make no warranties about the completeness, accuracy, or reliability of any information shared by community members.

To the maximum extent permitted by law, Trust-ED Table shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. This includes, but is not limited to, any decisions made based on information shared by other community members.

Trust-ED Table is not a healthcare provider. Nothing in our app should be interpreted as medical advice.

Account deletion is currently handled through support or the delete-account request form on our website. Please contact support@mytrustedtable.com to request deletion. We may suspend, restrict, or terminate accounts that violate these terms or our community guidelines. If your account is terminated, you may request deletion of your personal data by contacting privacy@mytrustedtable.com.

We may update these terms from time to time. If we make significant changes, we will notify you through the app or by email. Continued use of Trust-ED Table after changes take effect constitutes acceptance of the updated terms.

These terms are governed by the laws of the United States. Any disputes will be resolved in the courts of the applicable jurisdiction.

If you have questions about these terms, please reach out:

Email: support@mytrustedtable.com