Privacy Policy

We understand that using Trusted Table means trusting us with sensitive and deeply personal information. Many of our members are parents navigating one of the most difficult experiences of their lives. We take that trust seriously.

This policy explains what information we collect, why we collect it, how we protect it, and your rights regarding your data. We’ve written it in plain language because we believe you deserve clarity, not legal jargon.

Account information

When you create an account, we collect your email address and a display name you choose. You can use any name you’d like — it does not need to be your real name. We also store your account preferences, including anonymous mode settings.

Profile information

You may optionally share your child’s diagnosis type and treatment phase to help us connect you with the right support spaces. This information is never shared publicly unless you choose to make it visible.

Community content

Messages you post in community rooms, daily check-in responses, and any content you share within the app are stored to provide the community experience. Check-in data can be kept private or shared anonymously with the community — you control this choice.

Usage information

We collect anonymous usage analytics (via PostHog) to understand how the app is used and improve the experience. This includes pages visited and feature usage, but is never linked to your community content or health information.

Payment information

If you subscribe to Trusted Table Premium, payment processing is handled entirely by Apple (App Store) or Google (Play Store). We never see or store your credit card number, billing address, or other payment details. We receive only a confirmation of your subscription status.

• We do not collect your real name unless you choose to share it
• We do not collect your location or GPS data
• We do not access your phone contacts, photos, or files
• We do not collect health records or clinical information
• We do not sell, rent, or trade your data to anyone — ever

We use your information to:

• Provide and maintain the Trusted Table community experience
• Connect you with relevant support spaces based on your preferences
• Send you important account notifications (never marketing spam)
• Moderate content to keep the community safe and supportive
• Improve the app based on anonymous usage patterns
• Process your subscription if you choose to upgrade

Your data is encrypted in transit (TLS/SSL) and at rest. Our database uses row-level security policies, meaning users can only access their own data. Community content is only visible within the moderated spaces where it was shared.

We use Supabase for our database infrastructure, which provides enterprise-grade security, regular backups, and SOC 2 Type II compliance.

Trusted Table offers an anonymous mode that hides your display name from other community members. When anonymous mode is enabled, your posts and check-ins appear without any identifying information. We believe privacy is essential for the kind of honest, vulnerable sharing that makes this community valuable.

To keep our community safe, trained moderators may review content that is flagged by community members. Moderation actions are logged for accountability. We will never share moderated content outside of the moderation process.

We use the following third-party services to operate Trusted Table:

• Supabase — database and authentication
• Stream Chat — real-time messaging infrastructure
• RevenueCat — subscription management
• PostHog — anonymous product analytics
• Resend — transactional email (contact form only)
• Apple / Google — app distribution and payment processing

Each of these services has their own privacy policies. We select partners who meet high standards for data protection and security.

You can delete your account at any time. When you delete your account, we remove your profile information, check-in history, and saved resources. Community messages you’ve posted may be retained in anonymized form to preserve conversation context, but will no longer be linked to your identity.

If you’d like us to delete all of your data completely, contact us at privacy@mytrustedtable.com and we will process your request within 30 days.

Trusted Table is designed for adult parents and caregivers. We require age verification (13+) on first use and do not knowingly collect information from children under 13. The app is not intended for use by the children or teens being supported — it is a parent and caregiver support tool.

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete your account and personal data
• Export your data in a portable format
• Withdraw consent for optional data collection at any time

To exercise any of these rights, contact us at privacy@mytrustedtable.com.

We may update this privacy policy from time to time. If we make significant changes, we will notify you through the app or by email. We will never reduce your privacy protections without giving you notice and the opportunity to delete your account.

If you have questions about this privacy policy or how we handle your data, please reach out:

Email: privacy@mytrustedtable.com